What are some tools or techniques to improve your customer service communication skills?
Customer service communication is a vital skill for any business that wants to satisfy and retain its customers. However, it is not always easy to communicate effectively with different types of customers, especially when they are frustrated, angry, or confused. How can you improve your customer service communication skills and deliver a positive experience for your customers? Here are some tools and techniques that can help you.
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Kwesi Williams, MBA, MSMLAccomplished Public Administrator with extensive experience in overseeing day-to-day operations, managing teams and…
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Amit P.ITIL®4 Certified | Service Delivery | Infrastructure Management | Project Management | IT Operations
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Arpita TripathiSenior Service Executive | Certified Soft Skills and Corporate Trainer