There are many ways to reach a final requirement; 1. Struggling means reason behind. First, could you look at what causes it? What are the problems? 2. Start to investigate issues, compare objects of effectiveness, and then compare both subjects. 3. Start designing effectiveness in detail and consider how to implement them. But the starting point is "struggling". 4. By analysing the issue, we change our approach to such situations, implementing them step-by-step by working with the team. We'd like to show the current situation, present planned changes, what will be exchanged, etc. My experience is that such a situation took longer than I planned. Two members left, but the team finally started operating together and was happy.

Na minha experiência, uma prática que contribui bastante é a padronização de alguns processos operacionais críticos. Uma boa prática é manter um conjunto de documentações para processos, como rotinas de deploy, procedimentos padrão de resolução de incidentes e outros. Documentar um checklist para cada etapa garante que todos executem as mesmas ações e etapas ao lidar com processos críticos, o que ajuda a manter a carga de trabalho consistente ao longo do tempo e a reduzir a variabilidade no processo de produção. Além disso, cria um pipeline visível, pois cada etapa agora é rastreada pela equipe, e acelera a adaptação de novos membros, uma vez que todos compartilham práticas e ferramentas padronizadas.

I would look at a strategy that targets business process automation and digital transformation. By automating repetitive tasks, we not only free up valuable time but also reduce the risk of human error. Implementing smart automation tools helps streamline workflows, enabling the team to focus on strategic initiatives. This shift not only boosts productivity but also drives innovation, ultimately leading to a more efficient and high-performing IT organization.”

Methods: are important to implement in the IT area. IT tools: you have to choose carefully the right ones and how they operate within your team and organization. Frameworks: important to train your team on it. Best practices: Benchmark how other industries operate. Teach with the example: people always going to follow the leader, if one team member fails everyone fails, if one team member win everyone win.

Bom dia pessoal. Simplificar as tarefas da equipe de TI para aumentar a eficiência é um desafio constante, mas existem algumas abordagens que podem ajudar a tornar os processos mais ágeis e eficazes. Automatize tarefas como backups, atualizações de sistemas e monitoramento de rede. Ferramentas como Ansible. Uma solução robusta de ITIL (como o ServiceNow ou Zendesk) pode organizar os processos de suporte, com fluxos de trabalho mais bem definidos e a integração com outras ferramentas de monitoramento. Fico à disposição.

Task automation: Leverage automation tools to handle routine tasks such as patch management, backups, user provisioning, and reporting. This allows IT staff to focus on higher-value activities like project work and troubleshooting. DevOps practices: Implement continuous integration/continuous deployment (CI/CD) pipelines to streamline development and deployment processes, reducing manual errors and increasing deployment speed. Scripting and tools: Use scripts (e.g., PowerShell, Bash) or tools like Ansible, Puppet, or Chef for infrastructure management, configuration, and deployment automation.

La optimización en equipos de IT, va más allá de implementar herramientas. Se trata de un enfoque integral que incluye procesos, personas y aprendizaje constante. Desde mi experiencia, un equipo de IT que realmente eficiente es aquel que: - Utiliza herramientas intuitivas para la gestión y seguimiento de tareas. - Evalúa y ajusta continuamente sus procesos para evitar cuellos de botella. - Fomenta una cultura de aprendizaje constante, manteniendo las habilidades al día. La adaptabilidad es clave en un entorno tan cambiante como el de IT.

Allign the Team with vision. Share the purpose of task they are doing. Ask to add their own brain to enhance things. Make it healthy competition.

To increase efficiency by streamlining IT team tasks, start by automating routine tasks like monitoring and updates, freeing up staff for more strategic tasks. Breaking complex tasks into smaller steps and prioritizing them based on their impact helps keep the focus on what matters most to the business. Keep communication open and encourage ongoing feedback to identify improvements and streamlines. Collaborative tools are also essential, as they provide a clear view of progress and make it easier to allocate resources. Additionally, invest in ongoing training to ensure staff have the skills they need to use the tools effectively.

Can regular tasks be automated? Can they be done by more junior staff? Every team I have joined has some daily tasks that can be automated, user account changes are normally a quick win! Daily checks in one place were easy to pull together within the monitoring tool as a one page view that the service desk can check saving an hour a day!