How do you use body language to show interest and empathy in a virtual meeting?

Body language is a powerful tool for building rapport and communicating effectively in any situation. But how do you use it in a virtual meeting, where you may have limited visibility and control over your environment? In this article, we will share some tips and best practices for using body language to show interest and empathy in a virtual meeting, and how to avoid some common pitfalls.

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1 Choose the right platform

The first step to using body language effectively in a virtual meeting is to choose the right platform for your communication. Depending on your purpose, audience, and resources, you may opt for a video call, a voice call, or a chat. Each platform has its own advantages and disadvantages, and you need to adapt your body language accordingly. For example, a video call allows you to see and be seen, but it also requires more attention and bandwidth. A voice call lets you focus on your tone and pitch, but it also limits your visual cues. A chat gives you more time and flexibility, but it also reduces your emotional expression and feedback.

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☑ Carissa Seguin CHS, CLU, MBA, RCIS

Champions the improvement of people and processes to strengthen sales and operations
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It is important to be present in a meeting, remember that in a video chat people can see you. This means they can see when you are paying attention or working on something else. Be engaged and show you respect and value those who are in the meeting by staying attentive and focused.

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2 Set up your space

To use body language effectively in a virtual meeting, it is important to create a comfortable and professional environment that supports your communication and rapport. To do this, choose a quiet and well-lit place, where you can avoid distractions and interruptions. Position your camera at eye level, and make sure your face and upper body are visible. Adjust your microphone and speaker volume, and use headphones if possible. Additionally, test your connection and software before the meeting, and have a backup plan in case of technical issues. This will ensure that you can hear and be heard clearly, and avoid background noise or echo.

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☑ Carissa Seguin CHS, CLU, MBA, RCIS

Champions the improvement of people and processes to strengthen sales and operations
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Be mindful of your background! That pile of unfolded laundry or your left over snack can really pull focus from the topic at hand.

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3 Use your face and eyes

Using your face and eyes effectively is an important aspect of body language in a virtual meeting. Smiling and nodding when appropriate can show positivity and agreement, while frowning, grimacing, or rolling your eyes can signal negativity or disrespect. Maintaining eye contact with the speaker or the camera shows attention and engagement, while looking away, down, or at your phone may indicate boredom or distraction. Additionally, blinking and moving your eyes naturally can help you avoid staring or squinting, and you can use your eyebrows and forehead to express curiosity, surprise, or concern.

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☑ Carissa Seguin CHS, CLU, MBA, RCIS

Champions the improvement of people and processes to strengthen sales and operations
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I find this one more difficult. If you are making eye contact with others on a video call, it means you aren’t looking at their face. I try to position my camera in a way that I can see people on the screen and be able to look into the camera as naturally as possible.

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4 Use your voice and words

Using your voice and words effectively is another important aspect of body language in a virtual meeting. Speak clearly and confidently, using a friendly and respectful tone. Vary your pitch and pace, and use pauses and emphasis to emphasize your key points and questions. Additionally, use positive and supportive language, and acknowledge and appreciate others' contributions. Avoid mumbling, whispering, or shouting, as well as speaking in a monotone, too fast or slow, negative or aggressive language, or interrupting or dominating the conversation. Doing so will help you convey your confidence, enthusiasm, and sincerity, and ensure that your listeners understand you.

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5 Use your gestures and posture

The final aspect of body language in a virtual meeting is your gestures and posture. Your movements and position can convey your energy, attitude, and openness, and also affect your mood and performance. To use your gestures and posture effectively, it is important to use natural and appropriate gestures that align with your words and tone. Additionally, you should sit upright and lean slightly forward, with your arms and legs uncrossed. Relax and breathe deeply, and keep your head and shoulders relaxed. Avoid tensing up, holding your breath, or shrugging your shoulders. By following these tips and best practices, you can show your interest and empathy, and enhance your virtual presence and influence.

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6 Here’s what else to consider

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How do you use body language to show interest and empathy in a virtual meeting?

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4

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1 Choose the right platform

2 Set up your space

3 Use your face and eyes

4 Use your voice and words

5 Use your gestures and posture

6 Here’s what else to consider

Relationship Building

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How do you use body language to show interest and empathy in a virtual meeting?

1

2

3

4

5

6

1 Choose the right platform

2 Set up your space

3 Use your face and eyes

4 Use your voice and words

5 Use your gestures and posture

6 Here’s what else to consider

Relationship Building

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