How do you build and keep a great relationship with clients?

2 Listen to your clients

The second step to building a great relationship with your clients is to listen to them. You need to pay attention to what they say, how they say it, and what they don't say. You need to understand their goals, motivations, challenges, and preferences. You need to ask open-ended questions, and listen actively and empathetically. You also need to listen to their voice, and give them constructive feedback and praise. You need to tailor your coaching to their individual needs, and adapt to their learning style and pace. By listening to your clients, you show them that you care about them, and that you respect their voice.

3 Communicate with your clients

The third step to building a great relationship with your clients is to communicate with them. You need to establish clear and consistent communication channels, and use them regularly. You need to inform your clients about your policies, expectations, and fees, and make sure they agree to them. You need to confirm your appointments, and follow up with them after each session. You need to share your progress reports, and celebrate their achievements. You also need to solicit their feedback, and address any issues or concerns they may have. By communicating with your clients, you show them that you are professional, reliable, and transparent.

4 Respect your clients

The fourth step to building a great relationship with your clients is to respect them. You need to treat your clients with courtesy, dignity, and kindness. You need to respect their privacy, confidentiality, and boundaries. You need to avoid any conflicts of interest, or inappropriate behavior. You also need to respect their diversity, and be culturally sensitive and inclusive. You need to acknowledge their differences, and appreciate their uniqueness. By respecting your clients, you show them that you value them as human beings, and that you support their voice.

5 Learn from your clients

The fifth step to building a great relationship with your clients is to learn from them. You need to recognize that your clients are not just learners, but also teachers. You need to be open-minded, curious, and humble. You need to learn from their experiences, perspectives, and feedback. You also need to learn from your own mistakes, and seek to improve your skills and knowledge. You need to pursue continuous education, and stay updated on the latest research and trends in vocal coaching. By learning from your clients, you show them that you are passionate, dedicated, and adaptable.

6 Have fun with your clients

The sixth and final step to building a great relationship with your clients is to have fun with them. You need to remember that vocal coaching is not only about teaching and learning, but also about enjoying and expressing. You need to create a positive, supportive, and creative environment for your clients. You need to inject some humor, enthusiasm, and spontaneity into your sessions. You also need to encourage your clients to have fun with their voice, and to explore their potential and creativity. By having fun with your clients, you show them that you love what you do, and that you want them to love their voice.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?