How can you improve your listening and feedback skills in patient advocacy?

As a bedside caregiver, I have learned the importance of being fully present and attentive to my patients. One particular experience that stands out is when I was caring for an elderly patient who was feeling overwhelmed and anxious about their upcoming surgery. I made sure to create a calm and comfortable environment for them, free from distractions. I clearly understood how important it was to give my undivided attention to this patient because being in the hospital can be a such scary place. By being truly present in that moment, I was able to connect with the patient on a deeper level and provide the support they needed.

During my time as a bedside caregiver, I have realized the significance of listening not just to the words spoken by my patients, but also to their emotions and unspoken needs. One memorable encounter was with a young cancer patient who appeared strong and optimistic on the surface. However, by paying close attention to their tone of voice and body language, I sensed a deep sadness and fear that they were trying to hide. Instead of brushing it off, I probed gently and encouraged them to feel free to share with us how they feel . This allowed me to acknowledge and validate the emotions expressed and respond in a supportive and empathetic manner.

Throughout my tenure as a bedside caregiver, I have constantly sought feedback from patients, families, and colleagues to enhance my skills and provide better care. One instance stands out when I received feedback from a patient's family member. They commended me for my attentive listening, compassion, and ability to effectively communicate in a way that a patient can clearly understand This feedback not only affirmed my strengths but also highlighted areas where I could continue to improve. I used this valuable feedback as a springboard for professional growth and development.

In my journey as a bedside caregiver, I have utilized various tools and resources to enhance my listening and feedback skills. For instance, I actively sought out educational resources such as books, articles, and online courses on effective communication and patient advocacy. These resources provided me with practical strategies and insights that I could implement in my interactions with patients and their families. Additionally, I engaged in mentorship programs and attended workshops where I could learn from experienced caregivers and receive guidance on improving my listening and feedback abilities.

Improving my listening and feedback skills has been an ongoing process that involves practice and reflection. After each interaction with a patient, I take time to reflect on the effectiveness of my communication and the impact it had on the individual. I make notes on what went well and areas that could be improved. By regularly practicing and reflecting on my interactions, I have been able to refine my listening and feedback skills, ensuring that I constantly grow as a caregiver and advocate for my patients.

Read some articles and listen to podcasts to hone your skill set .. take feedback … One of the ways is to record yourself in a session and review yourself