Here's how you can gather feedback from clients and end-users on your tech products effectively.

The best way to gather information about how your clients use and what they think of your innovation is: - Observe: if possible, seeing how they are using your innovation allows you to understand if it is useful to them, and also if they are using it correctly for what you designed it for. - Jobs to be done: understand all the jobs your client was doing before the innovation to validate that once your innovation has been adopted, they are not doing them. - Referral: observe if your clients are referring you to others. The best way is to ask them for referrals for new clients.

We can collect product feedback via focus groups, by sending surveys via email, text or in-app and with usability tests. We should always request feedback promptly, so the user has the experience fresh in their mind. There will also be unsolicited product feedback floating around on social media and the wider internet. We should tap into that by making sure we’re monitoring online reviews and social media.

Sua empresa tem que no mínimo ter ao menos um canal aberto com seu cliente final para feedback em suas vias oficiais. Seja feedback no site, seja um NPS após uma transação. Mas saiba que seu cliente estará te dando feedback mesmo que você não queira receber em outras vias, como redes sociais, contato com amigos, na fila do supermercado. O ideal é você proativamente solicitar esse feedback e de fato utilizá-lo para desenvolver seus produtos e serviços, mas também monitorar essas outras ferramentas. Lembre-se, se uma pessoa está se dando o trabalho de reclamar, dizer o que está acontecendo de errado na sua empresa, preste atenção nela também, pois ela ainda não desistiu de você. O ruim é reverter alguém que já desistiu.

My thoughts on online surveys focus on incentivizing respondents to provide accurate information willingly. In markets where feedback isn't appreciated, respondents might complete surveys just for access to something else, without genuine engagement. Offering incentives can help, but it's crucial to think deeply about the respondent's perspective. By understanding their motivations and creating a sense of contribution, you can design surveys that encourage honest and valuable feedback.

Na minha experiência como orientador de pesquisa, coordenei estudo focado na motivação de estudantes de graduação utilizando a técnica do incidente crítico. O objetivo foi compreender a experiência desses estudantes em relação à sua motivação para a aprendizagem. Realizamos entrevistas virtuais aplicando a técnica do incidente crítico para obter uma visão mais detalhada destas experiências, pedindo aos alunos que compartilhassem eventos específicos que impactaram sua motivação, sejam positivos ou negativos. Analisamos esses relatos para identificar desafios motivacionais, padrões e fatores críticos que influenciam a motivação para a aprendizagem deles, sendo os resultados analisados à luz da ciência da mente, cérebro e educação.

Promover aplicações ou usos experimentais com os principais clientes e usuários, coom uma boa assistência técnica pré e pós vendas. Promover estudos técnicos e acadêmicos em parceria com os principais formadores de opinião. Fazer pesquisas de opinião com os principais clientes e usuários, após consumo e uso dos produtos e serviços.

Online surveys are a convenient and cost-effective way to gather feedback from a large audience. Design concise and targeted surveys that focus on specific aspects of your product. Use platforms like SurveyMonkey or Google Forms to distribute your surveys and analyze the responses. Offering incentives, such as discounts or gift cards, can increase participation rates.

2. User testing and interviews: Observe users interacting with your product and ask questions. 3. Focus groups: Group discussions to gather feedback and opinions. 4. Customer support channels: Analyze support tickets, emails, and chats. 5. Social media and forums: Monitor online conversations about your product. 6. Feedback forms and widgets: Embed them in your product or website. 7. Analytics tools: Track user behavior and identify areas for improvement. 8. Beta testing: Release early versions to a select group for feedback. 9. Regular check-ins: Schedule regular meetings or calls with clients. 10. User reviews and ratings: Encourage users to leave reviews on your website or app stores.

Online surveys are a cornerstone in the arsenal of any tech-driven organization. As the leader of my Tech Startup, I’ve seen firsthand how well-crafted surveys, when strategically deployed, can unlock a treasure trove of insights. By meticulously designing concise and targeted questionnaires, we can pinpoint user satisfaction levels, product functionality strengths, and areas ripe for improvement. Embedding these surveys within our platforms or sending them via email ensures they’re accessible, while keeping them brief and offering incentives respects our users’ time and boosts participation. Analyzing this data not only helps us understand general trends but also empowers us to make data-driven decisions that drive our products forward.

In my experience so far what I have realized is that Online survey makes a good base for collecting essential information about the products performance and the expectations.However the survey questions needs to be very clearly charted out and outcome of each question should be either of the following Satisfied, Not satisfied, Reason for non satisfaction.It is important to keep the survey questions as short and as few as possible.This data can be put to better analytics latter and a very meaningful information can be arrived that really helps in accessing the performance of the product in its correct form and know the gaps that the user really needs to be addressed under each category of question.

In my opinion: 1. Integrated Forms: Embed feedback forms directly into your tech product or website. Tools like Google Forms, Wufoo, or JotForm can be easily integrated into your user interface. 2. Anonymous Feedback: Allow users to submit feedback anonymously to encourage honest and candid responses. 3. Follow-Up: Provide an option for users to leave their contact information if they want follow-up communication about their feedback or issues reported.

A abordagem proposta é sólida e bem fundamentada. Estruturar formulários com perguntas abertas e específicas aumenta a probabilidade de receber feedback detalhado e relevante. A importância de um sistema de gerenciamento de feedback eficaz não pode ser subestimada, pois ele transforma dados brutos em ações concretas que melhoram o produto. Além disso, comunicar aos usuários como suas sugestões são implementadas não apenas melhora a experiência do usuário, mas também reforça o engajamento e a lealdade à marca. Mostrar que a opinião do usuário é valorizada cria um senso de comunidade e contribui para um ciclo contínuo de aprimoramento do produto.

Embedding feedback forms directly into your product is a smart strategy. From my experience, this real-time approach encourages spontaneous, detailed user input and demonstrates that you value their feedback. By asking open-ended questions and making forms user-friendly, you can gather valuable insights and foster a stronger sense of community.

Bei meiner Arbeit bemerkte ich, wie effektiv Feedback-Formulare sein können, wenn sie direkt ins Produkt oder die Website eingebettet sind. Multimediale Optionen: Screenshots, Videos oder Audionachrichten hochladen, um detaillierteres Feedback zu erhalten. Kontextbezogene Formulare: Feedback-Formulare an spezifischen Stellen im Produkt platzieren, um relevanteres Feedback zu fördern. Proaktive Anfragen: Gezielte Feedback-Anfragen basierend auf Benutzerinteraktionen senden. Echtzeit-Interaktion und Follow-up: Chatbots oder Live-Chat-Funktionen für sofortige Rückmeldungen implementieren. Fazit: Multimediale und personalisierte Feedback-Formulare erhöhen die Qualität und Relevanz des gesammelten Feedbacks.

Consider using a direct and simple approach by displaying or embedding up to five checkboxes for feedback checklists. Users can easily answer a simple question like, "How much do you like this new feature?" followed by a 5-star checkbox field. Additionally, provide an optional field or button for users to share their thoughts, make suggestions, and report problems. This approach will make users feel closer and understand the importance of their feedback. You can get creative by using engaging questions, checklists with different emojis, and even rewards to encourage user participation.

Embedding feedback forms directly into your product or on your website allows users to share their thoughts spontaneously. These forms should be user-friendly and accessible, prompting users to report issues or suggest improvements while they are actively engaged with your technology. Make sure to ask open-ended questions that encourage detailed responses, and provide a clear indication of how this feedback will be used to enhance the product. This method not only provides real-time insights but also fosters a sense of community by showing that you value user input.

Incorporate feedback forms directly into your product or website. Make it easy for users to provide feedback by placing these forms in accessible locations, such as after a purchase or upon completion of a key task. Keep the forms short and simple to encourage more users to fill them out. Regularly review and act on the feedback to show users that their input is valued.

Integrating feedback forms directly into our products and websites is more than just a user engagement strategy—it’s about fostering a culture of continuous improvement and community. These forms, designed for simplicity and accessibility, allow users to share their experiences spontaneously, providing real-time insights. By asking open-ended questions, we encourage detailed feedback, making our users feel heard and valued. This approach not only uncovers immediate issues but also nurtures a loyal user base that feels directly involved in the evolution of our technology.

I am sharing what I do: In-Product Feedback Forms: Harnessing User Insights Seamless Feedback Collection Embed user-friendly forms directly in your product or website Encourage spontaneous feedback from engaged users Effective Form Design Ask open-ended questions for detailed responses Clearly indicate how feedback will enhance the product Ensure accessibility and ease of use Benefits Real-time insights into user experiences Fosters a sense of community and user investment Demonstrates value for user input and feedback By integrating feedback forms into your product or website, you can tap into user thoughts and opinions in real-time, driving product improvements and strengthening user relationships

Embedding feedback forms directly into your product or website is like having a suggestion box right where it’s needed. These forms capture users' thoughts in real-time, providing instant, actionable insights. The challenge lies in designing forms that are inviting and easy to use. Open-ended questions are your best friend here—they encourage detailed feedback that can reveal underlying issues or brilliant ideas.

First of all if you are confuse or need help, please do follows me or connect Here are the points for your to do list Unlocking User Insights: One-on-One Interviews Conducting Interviews One-on-one conversations with users for in-depth feedback Open-ended questions to facilitate discussion Flexible approach to explore unexpected topics Active Listening Empathetic listening to understand context Clarifying questions to ensure understanding Benefits Nuanced insights missed by surveys and forms Deeper understanding of user needs and preferences By conducting user interviews, you can gain a deeper understanding of user experiences and drive more informed product decisions

could be very useful to initiate 1. in depth feedback, when enabled, don't hesitate to dig deep, 2. you will need a great conversationalist who has sales experience under his/her belt to drive this closed engagement 3. make customer make interesting choices, give them some beef for brighter and self explanatory feedback 4. what was their expectations? as this question vaguely

Bei Anwender-Interviews ist die Art des Interviews entscheidend. Das Zuhören, um zu verstehen, spielt hierbei eine zentrale Rolle. Nur, wenn sich das Gegenüber verstanden fühlt, wird die Kernaussage überhaupt erreicht werden.

Conduzir entrevistas com usuários é uma excelente maneira de coletar feedback aprofundado. Essa abordagem envolve conversas individuais com os usuários, onde você pode explorar suas experiências em detalhes. Prepare um guia com perguntas abertas para facilitar a discussão, mas seja flexível o suficiente para seguir pistas interessantes. Ouça de forma ativa e empática para entender o contexto do feedback. Essas entrevistas podem revelar insights sutis que pesquisas e formulários podem perder, fornecendo uma compreensão mais profunda das necessidades e preferências do usuário. #UserInterviews #FeedbackDoUsuário #InovaçãoTecnológica #PesquisaDeMercado

Processo de entrevistas com usuários são sempre fundamentais para coleta de feedbacks, entender pontos de dor, mapear expectativas e avaliar se o que estamos entregando está agregando valor a quem irá usar a solução.

User interviews are important. Especially deep dive ethnographic research. The best user interviews are supplemented by observation of end users in the setting and using the product. This allows you to ask better and more nuanced questions.

This approach should be foundational for any startup, whether you're conducting interviews to identify problems or to gather feedback on a solution. The aim is to let the user guide you to their genuine feedback. Conducting numerous interviews helps identify patterns and allows you to refine your one focus. Selling and obtaining user feedback is the most effective way to understand what truly matters to your users.

Conducting interviews with users provides deeper insights into their experiences and challenges with your product. Schedule one-on-one or group interviews to gather qualitative data. Prepare open-ended questions that allow users to express their thoughts freely. User interviews help you understand the nuances of user behavior and uncover insights that surveys might miss.

User interviews are the gold standard for gathering nuanced, in-depth feedback. In these one-on-one conversations, we dive deep into the user experience, exploring both overt and subtle aspects of their interaction with our products. By preparing open-ended questions and listening empathetically, we uncover insights that surveys and forms might miss. This approach not only enriches our understanding of user needs but also builds stronger, more personal connections with our users, ultimately driving more meaningful product enhancements.

Todos os dados quantitativos são essenciais porque formam a base. Mas é na entrevista que se forma a estratégia de futuro, definindo os próximos passos. As análises qualitativas devem ser feitas por profissionais diversos para responderem mesmas perguntas base metodológica. No time de análise devem ser requisitados: especialistas temáticos, leigos, pesquisadores e o time de inovação.

Ever consider why companies spend millions of dollars on beta testing alone? One thing that has helped me during project deliveries is beta testing. Introducing the product to a diverse audience beforehand to identify hidden bugs, real-life UI/UX issues, and validating features before actually launching can improve product quality, customer satisfaction, and provide a competitive advantage. This entire process is actually more cost-effective than fixing such issues after a full-scale launch. Obviously, it is important to have a plan B in case anything fails, but isn't precaution better than cure?

Beta testing is a critical step in our product development cycle, offering a unique opportunity to see our products through the eyes of our users before the official launch. By carefully selecting a diverse group of beta testers, we gather a broad spectrum of feedback, identifying bugs, usability issues, and real-world reactions. Providing clear reporting instructions and maintaining open communication channels during this phase is essential. The insights gained here are invaluable, helping us fine-tune our products to better meet market demands and exceed user expectations.

Las pruebas beta son cruciales para el éxito de cualquier producto, basándome en mi experiencia. Un ejemplo concreto fue el lanzamiento de una plataforma de gestión empresarial para pymes en LATAM. Seleccioné cuidadosamente un grupo diverso de usuarios beta, desde emprendedores hasta gerentes de empresas medianas. Proporcioné instrucciones claras y establecí canales de comunicación fluidos para recibir sus comentarios. Descubrimos problemas de usabilidad y áreas de mejora en la funcionalidad. Gracias a estos valiosos insights, realizamos ajustes significativos, logrando un producto final que no solo cumplió con las expectativas del mercado, sino que también se destacó por su facilidad de uso y eficiencia operativa.

Beta testing was a key important step in launching our MVP and products. Obtaining crucial feedback from a Japanese audience helped us improve our solution and think outside the box. Localization, cultural understanding, and considering how others perceive your technological products or software are incredibly important.

Beta testing involves releasing a pre-launch version of your product to a select group of users. This allows you to gather real-world feedback and identify any issues before the official release. Encourage beta testers to provide detailed feedback on their experience, and use this input to make necessary adjustments. Beta testing is crucial for ensuring product quality and user satisfaction.

Beta testing is like a dress rehearsal for your product launch. It’s your chance to see how the product performs in the wild and gather critical feedback before the big day. Selecting a diverse group of beta testers ensures you get a wide range of perspectives. Encourage testers to be honest and detailed in their feedback, and make it easy for them to report issues. The insights gained from beta testing can highlight unforeseen problems and user frustrations, allowing you to refine your product and ensure a smoother official launch

Para a realização de teste beta, visando melhorias significativas para a versão final, é altamente recomendável a realização de testes de stress para garantir que seu produto possa suportar condições extremas. Esses testes simulam cenários adversos, como alta carga de usuários simultâneos ou falhas inesperadas, e são essenciais para identificar pontos fracos que poderiam comprometer a estabilidade e a performance do produto. Integrar testes de stress ao ciclo de desenvolvimento assegura que seu produto esteja preparado para qualquer situação, proporcionando uma experiência mais confiável e robusta aos usuários finais.

O teste beta envolve o lançamento de uma versão pré-final do seu produto para um grupo seleto de usuários antes do lançamento oficial. Esta fase de testes práticos é inestimável para identificar bugs, problemas de usabilidade e avaliar as reações dos usuários em condições reais. Escolha cuidadosamente um grupo diversificado de testadores beta para garantir uma ampla gama de feedbacks. Forneça instruções claras sobre como relatar suas experiências e facilite a comunicação durante todo o período de teste. O feedback coletado pode ser crucial para refinar seu produto para o mercado mais amplo. #TesteBeta #InovaçãoTecnológica #FeedbackDoUsuário #DesenvolvimentoDeProduto

O teste beta é vital para identificar bugs e problemas de usabilidade antes do lançamento oficial de um produto. Envolvendo um grupo diversificado de testadores, essa fase permite coletar feedback em condições reais. Selecione participantes que representem diferentes perfis de uso e forneça um guia detalhado sobre como usar o produto e relatar suas experiências. Mantenha canais de comunicação abertos, como e-mails ou fóruns, para facilitar o feedback. Analise os dados coletados, priorizando os problemas mais críticos para correção. Implementar as melhorias necessárias com base nesse feedback é crucial para garantir que o produto final atenda às expectativas dos usuários, resultando em uma experiência de alta qualidade e satisfação.

L'écoute sociale est essentielle pour comprendre la perception de votre marque et améliorer continuellement la satisfaction client en surveillant et en analysant les conversations numériques.

Monitor social media platforms and online forums to understand what users are saying about your product. Tools like Hootsuite or Brandwatch can help you track mentions and sentiment across various channels. Social listening allows you to capture unsolicited feedback and identify trends or common issues that users are discussing. Engaging with users on these platforms also helps build a community around your product.

In today’s digital age, social listening is indispensable for understanding public perception and emerging trends. By monitoring and analyzing online conversations across social media, forums, and blogs, we gain actionable insights into how our brand and products are perceived. Utilizing social listening tools to track mentions and sentiment, and engaging with users in these digital spaces, allows us to address concerns proactively and demonstrate our commitment to customer satisfaction. This approach not only helps us stay ahead of potential issues but also reinforces our dedication to continuous improvement.

As a community-building expert, I believe social listening is invaluable for understanding and engaging with your audience. By monitoring digital conversations, you can quickly identify community sentiment and emerging trends. This practice allows you to address concerns promptly, showcase your responsiveness, and foster a sense of trust and connection within your community. Utilizing social listening tools effectively can transform feedback into actionable insights, driving continuous improvement and enhancing overall user satisfaction.

Social listening turns the entire internet into your feedback playground. By monitoring conversations about your brand or products on social media, forums, and review sites, you can gain insights that are both unsolicited and incredibly honest. Tools like Hootsuite or Brandwatch help you track mentions and sentiment, giving you a real-time view of public opinion. Responding to users' comments not only provides valuable feedback but also shows that you care about their opinions. This proactive approach can help you spot emerging trends and issues before they become widespread problems.

Escutas sociais envolvem o monitoramento de mídias sociais, análise de sentimento, observação de competidores e influenciadores, pesquisa de palavras-chave, e o acompanhamento de notícias e blogs. Essas ferramentas ajudam a entender a percepção e o comportamento do público, oferecendo insights valiosos sobre tendências e necessidades do mercado.

A escuta social é a prática de monitorar conversas digitais sobre sua marca ou produtos em diversas plataformas. Ao analisar comentários, avaliações e discussões em mídias sociais, fóruns e blogs, você pode obter insights sobre a percepção pública e questões emergentes. Utilize ferramentas de escuta social para rastrear menções e sentimentos, e interaja com os usuários respondendo aos seus comentários. Essa abordagem proativa não só ajuda na coleta de feedback, mas também demonstra seu compromisso com a satisfação do cliente e a melhoria contínua. #SocialListening #FeedbackDoCliente #InovaçãoTecnológica #EngajamentoDigital

Ferramentas como Hootsuite e Brandwatch ajudam a rastrear menções e analisar sentimentos. Analise os sentimentos expressos nas menções, identificando tendências e padrões para entender melhor as opiniões dos usuários. Responda aos comentários dos usuários, mostrando transparência e compromisso com a satisfação do cliente. Use o feedback coletado para corrigir problemas e implementar melhorias, comunicando as mudanças aos usuários para reforçar que suas opiniões são valorizadas. A escuta social não apenas coleta feedback, mas também demonstra um compromisso contínuo com a melhoria e a satisfação do cliente, fortalecendo a relação com o público.

Participar de fóruns e grupos de discussão onde seus usuários estão ativos é uma maneira eficaz de coletar feedback diretamente da comunidade. Plataformas como Reddit, Quora e grupos do Facebook oferecem espaços onde os usuários discutem produtos e compartilham suas experiências. Engaje-se ativamente nessas comunidades, respondendo a perguntas, participando de discussões e solicitando feedback. A interação direta com os usuários nesses ambientes permite que você colete insights valiosos e construa uma relação de confiança com a comunidade.

The pipeline must be streamlined at every stage to maximize the value derived from analytics. This starts with carefully selecting what data to collect, ensuring its accuracy, and continuously analyzing trends and their causes. By doing so, data can drive actionable insights. As Peter Sondergaard mentioned, "Information is the oil of the 21st century, and analytics is the combustion engine."

Etwas, das ich hilfreich fand, ist die Nutzung von Analysetools, um zu verstehen, wie Benutzer mit dem Produkt interagieren. AI-gestützte Analytik: Künstliche Intelligenz nutzen, um tiefere Muster und Trends in den Nutzerdaten besser zu erkennen. Visuelle Datenanalyse: Tools wie Tableau verwenden, um komplexe Daten in verständliche visuelle Formate umzuwandeln. User Journey Mapping: Ein UJM erstellen, um spezifische Schmerzpunkte und Verbesserungspotenziale schneller zu identifizieren. Kontinuierliche Optimierung: Regelmässiges Monitoring von A/B-Tests, um die Benutzererfahrung ständig zu verbessern. Fazit: Fortschrittliche Analysen und kontinuierliche Optimierung verbessern die Benutzererfahrung und steigern das Engagement.

Uma forma eficaz de ter feedbacks de um sistema tecnológico é através dos dados de uso. Mesmo sistemas internos podem fazer uso do Google Analytics para se ter uma percepção geral de uso e engajamento das telas e funções. Com os dados pode-se ter noção, por exemplo, de funcionalidades superestimadas e, até, poder direcionar melhor os esforços de desenvolvimento.

Analytics tools provide a powerful lens through which we can examine user interactions with our products. By analyzing usage patterns, feature engagement, and user behaviors, we can pinpoint areas where users might struggle and identify opportunities for improvement. Trends such as high drop-off rates or repetitive actions often signal underlying issues in the user experience. Combining these data-driven insights with direct user feedback creates a comprehensive understanding of our product’s performance, guiding us in making informed decisions to enhance usability and satisfaction.

I firmly believe that analytical tools are essential for understanding innovation. By thoroughly analyzing human needs, trends, and behaviors, we can confidently generate highly accurate and innovative ideas that effectively solve real-world problems. Of course, imagination and knowledge are the engine and analytics the architecture

Utilize Google Analytics to gather quantitative data on how users interact with your product or website. Analyze metrics such as page views, bounce rates, and user flow to identify areas where users might be experiencing difficulties. Combining this data with qualitative feedback provides a comprehensive understanding of user behavior and product performance.

Harnessing analytics is crucial for understanding user interactions with tech products. Tools like Crazy Egg and Hotjar generate heatmaps and session recordings, revealing user clicks, scrolls, and areas of interest. This data identifies usability issues and redesign areas. Advanced platforms like Amplitude and Mixpanel provide deep insights into user behavior, tracking events and offering reports on feature engagement, conversion rates, and retention. Combining these tools with traditional feedback methods offers a comprehensive view, enabling data-driven decisions to enhance user experience and drive improvements. Continual monitoring ensures products evolve to meet user needs effectively.

Data analytics is the backbone of understanding user interactions with your product. By diving into metrics like usage patterns, feature engagement, and user behavior, you can pinpoint where users are thriving and where they’re hitting roadblocks. Tools like Google Analytics and Tableau provide a wealth of data that, when combined with direct user feedback, give you a 360-degree view of your product’s performance. This comprehensive approach helps you make informed decisions that enhance usability and satisfaction.

J'ai inventé une antenne radio de compétition mais la radio nationale est vraiment mauvaise. C'est un produit qui est destiné à l'internationale. Au Maroc youtube fait l'affaire pour écouter de la musique. Je suis un mélomane

Incentivar os usuários a deixarem avaliações em plataformas de avaliação como Google Play, App Store ou sites especializados ajuda a coletar feedback valioso e aumentar a visibilidade do seu produto. Facilite o processo de avaliação, fornecendo links diretos e lembretes amigáveis. Monitore regularmente as avaliações e responda prontamente, mostrando que você valoriza o feedback dos usuários e está comprometido em melhorar a experiência do produto. As avaliações públicas também servem como uma forma de prova social, influenciando a decisão de novos usuários.

In my experience, the best sources are usage behaviours and user interviews which are much stronger than the surveys. You get information direct, and you also have the opportunity for a quick follow-up in case something needs further clarification.

In my experience, the most valuable product insight comes from usage behavior. Surveys and qualitative feedback matter, but the proof is in the pudding so to speak — actual data about how people are using your product, including how often, in what contexts, what times of day, for how long, what they do with it, all of this is the most important source of truth. These days it's easier than ever to instrument your digital product to collect this data, and analysis is possible close to real-time. Take advantage of this and evolve your product rapidly!

When collecting feedback, it’s important to close the loop by communicating back to your users. Let them know how their feedback has influenced changes or improvements. Foster a feedback-friendly culture within your organization where all input is valued and considered. Lastly, continuously refine your feedback collection methods to adapt to changing user needs and technological advancements.

While the aforementioned aspects are important for gathering feedback on live market-released products, here are my two cents on gathering feedback early in the process: 1. Design Sprint — Gather feedback before releasing features using Google Ventures Design Sprint methodology or similar techniques to vet user needs early on. 2. Quality — Prioritise customer needs, wants, and aspirations, and build high-quality features with informed decisions over sheer quantity.

Create feedback loops. Follow-up: reach out to users who provided feedback to inform them about measures you have taken and gather further insights on the impact of said measures. Encourage ongoing feedback: foster a culture of free-flowing feedback by engaging users to share their experiences on a regular basis.

We are living a time when everything you do, you buy, you experience..., has to be noted, commented, ranked. Of course voice of users or customers is key, however among other things to consider I would definitely opt for thinking about new ways to gather and use those voices.

In my experience, actively engaging with users through various channels can significantly enhance community trust and loyalty. For instance, hosting regular Q&A sessions, creating dedicated forums for discussion, and sharing updates based on user feedback can foster a sense of belonging. These efforts show that you value their input and are committed to continuous improvement. This proactive engagement helps build a stronger, more connected community.

Sometimes the best insights come from unexpected places. Encourage your team to share anecdotes and stories of how user feedback has driven product improvements. This narrative approach not only humanizes the feedback process but also highlights your commitment to listening and evolving based on user input. Transparency about how you integrate feedback into your development cycle can build trust and encourage more users to share their thoughts, knowing that their voices are truly making a difference.

Otra forma muy efectiva y muy poco usada es utilizar un programa de recomendación con las siguientes características: Le pides a tus usuarios que agreguen emails de personas que pueden querer utilizar tu producto y que indiquen 3 aspectos positivos y 3 negativos que se le enviarán a esas personas. Por supuesto debes ofrecer algo a cambio. Idealmente un premio si alguno de los recomendados compra el producto. De esta forma no solamente obtendrás leads sino que también obtendrás feedback de calidad.