Start giving him small tasks like working on business processes like ticketing systems, so that he understands the process very well and slowly give him responsibility and appreciations.

Facing employee resistance to new network technologies? Here are strategies to address it: Communication: Clearly explain the benefits, addressing concerns about complexity or job impact. Training: Offer hands-on training and resources to boost confidence in using the technology. Involvement: Engage employees in the process by seeking feedback and making them feel part of the decision. Support: Provide ongoing support, including accessible IT help and troubleshooting. Pilot Programs: Start with small-scale rollouts to ease the transition and demonstrate success. Incentives: Reward early adopters and encourage positive use of the new system. Addressing resistance through empathy, training, and communication is key.

Communicate the Benefits: Clearly explain how the new technology will benefit both the organization and the individual employees. Focus on how it will make their tasks easier, improve productivity, and enhance their skills. Involve Employees in the Process: Engage employees early in the decision-making process. Allow them to give input and feedback about the new technology. This can make them feel more invested and reduce resistance. Provide Adequate Training: Ensure that employees receive proper training to feel confident using the new technology. The more comfortable they are, the less resistant they will be.

Explain how the new technology will benefit the company and the employees. For example, you can highlight how it will improve work-life balance, reduce redundant tasks, and create new opportunities for professional growth, add reward and recognition.

Everyone contributing here hit the most important nail on the head. Communicate effectively. Specifically, make it clear how it benefits them, share the vision and make sure they understand WHY. A lot of leaders will fall into the trap of "I don't have to explain my decisions to staff", and while you may be technically right from a hierarchical context, that's a lousy attitude if you want people to buy into your vision and plan. Explain the why. Painstakingly. Show how it benefits them, and the organization. Don't just expect people to comply simply because you are in charge. Wield authority like a statesman, not a tyrant, and you will be surprised with how eager people will be to be part of the solution.

Best way to overcome this is by giving him/her simple take by using the new technology and continually increasing till they are familiar with it completely