1. Understand the Root Cause of Resistance • Fear of the Unknown • Lack of Understanding 2. Communicate the Benefits Clearly • Show Tangible Benefits • Personalized Messaging 3. Provide Proper Training and Support • Offer Hands-On Training • Provide Continuous Support • Create Easy-to-Follow Guides 4. Involve End-Users in the Process • Get Feedback Early • Pilot Programs • Advocate for Champions 5. Address Concerns Directly • Listen Actively • Offer Incentives 6. Provide Clear Timelines and Expectations • Set Expectations • Break the Change into Manageable Steps 7. Focus on Long-Term Gains • Show Quick Wins • Frame Change as an Opportunity 8. Create a Positive and Supportive Culture • Foster a Change-Friendly • Encourage Collaboration

Stick to the facts and be clear about what you are doing and how you are helping them. Keep the conversation solutions-oriented, acknowledge their feelings, and then charge ahead to make sure the promises you do make are kept.