Dealing with a resistant client requires the right intention. If my intention is the same as the client's, which is to increase sales, then listening is automatic, and the conversation becomes much easier. The right conversation will lead to good rapport with the client, and once the business starts winning, then everything will fall in line.

#Start by truly listening to your client’s concerns and objections. This shows that you value their perspective and helps you understand the root of their resistance. #Acknowledge their feelings and concerns. Validate their experiences; this can create a sense of trust and open up a more constructive dialogue. #Ask Open-Ended Questions: Encourage the client to express more about their resistance. #Questions like “What specific challenges are you facing?” or “What would make you feel more comfortable moving forward?” can provide valuable insights.

Adapting the approach is key to winning over a resistant client in sales coaching. I’d start by understanding their specific concerns and resistance points through active listening and open dialogue. Tailoring the coaching sessions to address their pain points directly, I would demonstrate the tangible value of the strategies being taught, aligning them with their personal goals and business objectives. By incorporating real-world examples and a collaborative, rather than prescriptive, approach, I can foster trust and engagement.

Selling is not about talking, in my opinion, it's about listening. The biggest mistake salespeople make is they talk too much. If you have a resistant client it's because they have no interest, need or desire for your product or service. And why? Well, do you just assume that everybody does? Sorry - not true. One of my many sales principles I teach is to get each prospect to determine/drive your sales presentation and its key points. If you are trying to sell a private jet to a prospect it might make sense to ask them if they ever need to fly. I could go on with thousands of examples but let me ask are you losing sales because you are following a company script and talking too much and assuming that all prospects buy for the same reasons?

The three key points for winning over a resistant client in sales coaching as outlined 1. Understand the Resistance: Identify the root cause of their resistance, whether it's trust, fear, or a difference in values. Listen actively and empathize with their concerns. 2. Build Trust and Rapport: Be genuine and focus on their needs. Tailor your approach to address their specific concerns and goals. Demonstrate how your coaching can benefit them in tangible ways. 3. Address Objections Effectively: Acknowledge and address their objections directly. Provide evidence and support for your claims. Offer solutions that address their concerns and create a win-win situation.

Dealing with a resistant client is in initial period try to find a common ground related or unrelated to business. So that he is willing to atleast talk to you first. Things which has helped 1.Active listening 2. Take time to understand his problems 3. Build a personal rapport 4. With personal involvement build business rapport 5. And the most difficult part is to sustain

Dealing with a resistant client in sales coaching requires a flexible and empathetic approach. It's crucial to understand their concerns and motivations, as this builds trust and rapport. Adapting your strategy may involve asking open-ended questions to uncover underlying issues, actively listening to their feedback, and demonstrating genuine interest in their success. By tailoring your communication style and providing relevant solutions, you can gradually shift their perspective. Remember, patience and persistence are key; winning over a resistant client can lead to long-term relationships and successful outcomes.

Absolutely! Dealing with a resistant client in sales coaching requires empathy, active listening, and tailored strategies. Here’s how to approach it: Build Trust and Rapport: Ask Open-Ended Questions: Show Empathy Adapt Your Approach Demonstrate Value Encourage Small Wins Be Patient and Persistent

Listening and understanding their feelings and pains. Address their challenges and provide solutions to their problems. Ensure you leave them happier than you met them by supporting and adding value.

When dealing with a resistant client in sales coaching, consider shifting your mindset from "selling" to "serving." Resistance often stems from fear—fear of change, fear of failure, or fear of being misunderstood. Instead of focusing on overcoming this resistance directly, invite them to be part of the solution. Ask questions that make them reflect on their own challenges, turning the conversation into a collaborative experience. By showing empathy and understanding, you create an environment where the client feels safe to explore new ideas and ways of thinking. People don't resist solutions, they resist feeling coerced. Empower your client to discover the answers themselves, and you'll find resistance fading.