I usually rely on thorough testing to quickly isolate the issue and get the right parts ordered ASAP. Also I've found that having a good testing environment is crucial. If a component fails unexpectedly, I can quickly swap it out with a known-good part to confirm the diagnosis. This saves time and prevents unnecessary delays for other clients.

This question is very broad. Are you referring to servers, switching, or end user PCs? As a question is framed, you’re already dealing with computer repair projects. So you can scavenge parts from a system that’s already in repair to repair a newly down system. If it’s an end use or computer, you may be lucky to have an old PC that you can use as a loaner until the system is repaired. And the final answer is what is the agreed SLA for a situation like this. As stated this is a very broad question that can have multiple answers

The best way I've been able to handle sudden hardware failures is to maintain a proper lifecycle balance/ practice in the environment. Either replace the primary hardware at is EOL and rotate the current equipment to be the backup/fail over stack, or better yet maintain a replicated environment on identical hardware, preferably in a secondary location. This gives you the best downtime mitigation and let's you get replacement components as able. For standard endpoints, if your policies/environment permit it, it's a good idea to rely on network storage or cloud storage to permit you to replace the failing computer with a spare until it can be repaired. This way you don't have to worry about migrating the majority of users data.

This needs to be defined, as 'sudden hardware failures' is too broad. - If this is ordered parts that failed, advise client(s) that you received a bad part and it will take a bit longer. - If this is failure on your company equipment, depending on it's necessity, prioritize repairs on it to ensure it's functioning as needed. - If this is a clients computer that had a hardware failure after they took it home and it worked before that, prioritize that repair to ensure customer satisfaction, but always keep a priority list and keep customers informed of how long a repair may take.

Not enough information or context here; If you have the resources then having a fully loaded back-up computer, or two, is best practice. If all data is cloud-based (which is paramount for modern company solutions) then the pc is a generic tool that can be quickly replaced. Speaking of a triage system, I would choose the reverse: Go with the easy, fast-fix first, then proceed accordingly. In the case of laptops it's not really possible to have spare parts(except maybe Power adaptors). if you bulk buy the same model of pc for a group of users, You can buy an extra one or two to use as a back-up or for spare parts. You have to consider warranty invalidation also. Easy to be an armchair expert, but reality is you have to think on your feet.

Identifico o problema lendo a mensagem uso os componentes de teste disponivel Uso ferramentas de diagnóstico Util; Verifico as conexões físicas Atualizo firmware e drivers

I work in a school and luckily we had a few spare desktops laying around to replace the other ones with hardware failures. I then quickly started to diagnose the issues that were causing a pattern which was the power supply failing. We then quickly got a new batch of power supplies ordered. Not having spare hardware wouldn't be ideal in any situation so as a mitigation, always having spare hardware to replace the failed ones would give more room for root cause analyses.

With proper planning, documentation, and proactive measures, sudden hardware failures can be easily localized and remedied. The key is that you have a system in place that lets you easily determine if it is your components or the customers components that are failing. Regularly maintaining your tools and having them on scheduled calibrations/replaced can go a long way to reducing the stress involved in isolation diagnostics. Proper troubleshooting techniques can organized into checklists to ensure that no step are missed. We are all human and even the simplest of errors can happen to the best of us. Finally it is important to set realistic expectations with the customers affected so that "sudden failure" doesn't become "catastrophic".

I would usually keep spared part from another computer and used that part to troubleshoot, replace it or ordered another. It is always good to keep a spare parts of a laptop or desktop. Because computer part are easy to replace with another no matter the brand