Build trust with a reluctant patient by actively listening, showing empathy, and respecting their boundaries. Be patient, non-judgmental, and prioritize their comfort. Clearly explain the importance of the information and how it will benefit their care. Empower them in the decision-making process and maintain confidentiality. Celebrate small victories and build on the relationship over time.

I think one of the most helpful things you can demonstrate is reassurance, let them know you will just listen and not judge. And really try and hear what they are saying, so often we listen but don't hear what is being said behind their words. Give them time to speak, no interruptions, and be gentle in our response.

When a patient hesitates to share sensitive details, it's essential to create a safe and trusting environment. To build this bond of trust: - Listen actively and empathetically, showing genuine interest in their concerns. - Assure confidentiality by clearly explaining privacy policies and how their information will be protected. - Be patient and non-judgmental, allowing them the time they need to open up on their own terms. What strategies have you found effective in building trust with patients?

One thing I’ve found helpful is to not push patients to reveal information, but instead let them see that you understand their reluctance and that it is up to them what they are willing to share. Don’t rush through the conversation or make them feel pressured. Typically if they don’t feel pressured and they feel like they can trust you they are more willing to share with you.

In my experience, building trust with a hesitant patient starts with authenticity. It’s not just about saying the right words—it’s about your demeanor, your tone, and even your pauses. Sometimes, sharing a small relatable anecdote or showing vulnerability can help bridge the gap. Trust isn’t built in a moment; it’s a gentle process of showing you’re there for them, no matter how long it takes.

Active listening and showing empathy to the patient helps them build trust with you and in that manner they can share even the sensitive information

Be honest with your client about the importance of the information to their attaining their health goals. The most effective way to obtain the information is dependent on the urgency of requested details. A person providing counseling would have more time to establish a bond than one working in an ED where details may be a matter of life or death. Actively listening and being empathetic is essential for developing trust with any patient.

Il convient de rassurer le patient en l'écoutant activement et en lui apportant des preuves : D'après mes cours suivis en secrétariat médical, nous sommes liés au secret professionnel de par notre profession, mais nous avons aussi, en tant qu'établissement de santé, des engagements à tenir, notamment en respectant la Charte Marianne : "Le respect de la vie privée est garanti à toute personne hospitalisée ainsi que la confidentialité des informations personnelles, administratives, médicales et sociales qui la concernent."