You're facing conflicting opinions in your community. How can you effectively use technology for outreach?
Curious about bridging the divide? Share your strategies for leveraging tech in community discussions.
You're facing conflicting opinions in your community. How can you effectively use technology for outreach?
Curious about bridging the divide? Share your strategies for leveraging tech in community discussions.
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Consider implementing a dedicated online platform for dialogue, I.e., a community forum or any other social media group. The space can be used to facilitate constructive discussions, allowing members to share perspectives, ask questions, and engage in moderated debates. Also use surveys and polls to gauge community sentiment and identify common ground. Share regular updates via community connect points to keep everyone informed and involved. This approach fosters transparency, encourages participation, and will help to bridge divides.
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Creating a space for open, respectful discussion is key to resolving conflicts. Utilizing social media platforms, community forums, or dedicated discussion pathways enables community members to share their views, ask questions, and engage with differing perspectives. Tools like Facebook groups, etc, offer controlled environments where moderators can ensure the conversation remains respectful and productive. By using technology effectively, you can foster a more inclusive, informed, and cohesive community dialogue, ultimately working toward resolving conflicts constructively.
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Technology can be an important tool, especially when using various channels, to gather feedback. While some are comfortable offering feedback via TikTok, others are more comfortable on FaceBook, and still others prefer email. The messages should be consistent across channels, but still segmented. Also a shrinking — but still significant — proportion are not comfortable (or familiar) with sharing feedback via technology in any form. For these stakeholders, older methods (mail and phone) should be considered, if feasible. Last, consider the introverts. There are many out there with evolved and specific thoughts about controversial issues. Some will never be comfortable sharing in a group, so anonymous methods should be available.
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You could use an online video project to run a citizens jury. There are successful examples of this when the COVID lock downs were on. It's recordable and easy to facilitate.
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When people have different opinions, technology can help you understand them and talk to them better. Here's how: Listen online: Use tools to see what people are saying and what's important to them. Talk to the right people: Send messages to specific groups instead of everyone. Create a space to chat: Use online forums or live videos to talk and answer questions. Be open and honest: Share updates and reply to comments to show you're listening. Basically, use technology to understand your community, talk to them clearly, and build trust. 😊
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Technology helps in researching on a similar conflict and how it was resolved,hereby making it easier to resolve the conflict. Technology can as well serve as faster mode of communicating with the concerned people, effective and efficient communication through Mobile phone and social media hereby brings a logical solution to the subject matter.
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Community engagement platforms like whatsap groups or facebook may be used for information dessemination, virtual meetings and webinars, interactive polling or online mediation platforms can be used without the emotional charge that face to face dialogue might trigger.
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Aditi Desai MPH, CPH, CYT
Community Engagement & Outreach | Public Health | Holistic Wellness | JEDI
Having a digital community advocacy board may support bringing people together for open dialogue. Making sure there are community agreements that everyone has input on giving everyone a seat at the table. A neutral party as moderator for conflicts or discussions is important.
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Technology is one of the powerful weapon now in the world, so you can use Technology to solve problem by even play music on video
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leaveraging tech effectively for outreach includes identifying your audience and what appeals to them. the why of the discord is the topic and possibly using polls can assist with exploring what appeals to communities and what doesn't. continue to provide the best answer(s) from the polls until the best one is identified gleaned from the solutions from other polls. the last answer can be the best solution for everyone.
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