Your team struggles with remote feedback. How can you ensure effective communication and reception?
Remote work can blur feedback lines. To ensure clarity and reception:
How do you enhance feedback in your remote team?
Your team struggles with remote feedback. How can you ensure effective communication and reception?
Remote work can blur feedback lines. To ensure clarity and reception:
How do you enhance feedback in your remote team?
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For effective remote feedback, use video calls to provide clarity through tone and body language, making communication more personal. Set clear expectations on feedback timing, format, and frequency. Use specific examples to ensure feedback is concrete and actionable. Encourage two-way communication by inviting questions and discussing how feedback can be implemented. Follow up in writing to summarize key points and ensure understanding. Utilize collaboration tools like Slack or Teams for ongoing discussions, and consider scheduling one-on-one sessions for personalized feedback. Foster a culture of open dialogue where feedback is seen as an opportunity for growth, not criticism.
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Establish clear guidelines for giving and receiving feedback remotely. Use structured formats like video calls for detailed discussions and written summaries for clarity. Encourage a culture of openness and positivity, focusing on specific actions rather than personal attributes. Regularly check for understanding and follow up to reinforce improvement and alignment.
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It's essential to build a culture of feedback, especially in remote teams. Since remote teams have fewer opportunities for spontaneous conversation, it's important to schedule time for conversations. I recommend leaders meet one-on-one with their team members at least weekly and that those conversations are two-way such that both individuals get time to speak about their needs and their observations. Also include some time to have non-work related discussions; this is often best at the opening of the conversation. I also recommend all team members meet with each other one-on-one at least monthly for non-work related conversation. These meetings build trust and rapport, making it easier to communicate and collaborate.
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Dealing with remote work is not always easy (nor is it always easy when working in the same physical space). Here are some things I’ve found useful in these situations: > Be consistent with your schedule. > Communicate the topics to discuss in advance. > Keep meetings brief, structured, and straight to the point. >Use short and precise meeting minutes. >Apply the 4Ds: Document and keep track of deeds, decisions, and developments. It takes time to discipline oneself and the team to follow these practices, but it really pays off in the long run! Thanks #BCSM for this valuable learning.
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