Ser um líder eficaz em uma crise técnica significa inspirar confiança e mobilizar a equipe para uma resposta rápida. Mantenha a calma e a objetividade, pois o time vai espelhar seu comportamento. Em vez de culpar, foque em soluções. Delegue tarefas claras e peça ajuda da equipe, aproveitando as habilidades únicas de cada membro. Dê espaço para ideias, escute sugestões e reconheça o esforço de todos. Mostre que a responsabilidade é coletiva e que o sucesso depende da colaboração. Uma liderança firme e empática cria um ambiente onde todos se sentem parte da solução e trabalham juntos para superar o desafio.

The obvious point here is to stay calm and avoid playing the 'blame game' at that moment. - Assess the problem and gather the facts from your team member- whether its equipment failure, internet issues or something else. - Assign someone to troubleshoot the problem, someone to communicate with your team about the problem at hand and someone to keep the audience engaged. -Always try for a quick fix first- If it’s a technical issue with equipment, check if there are backups or alternative solutions. Restart the equipment, check connections, or use backup devices if available. - If you can’t fix it immediately, call the AV or tech support team right away. - Lastly adapt and improvise. If the podium mic isn't working, give them a collar mic

When a team member sparks a technical crisis right before a live event, it’s time to channel your inner firefighter! First, stay calm and assess the situation—no need to panic like it’s a reality TV show! Gather your team for a quick huddle to delegate tasks based on strengths. If it’s a tech glitch, tap into your go-to tech support for a speedy fix or consider backup solutions. Keep communication flowing with your audience—let them know you're on it! And remember, a good sense of humor can ease the tension; sometimes, a little laughter is the best way to salvage a crisis. What’s your go-to strategy for tech hiccups before showtime?

If a team member causes a technical crisis before a live event, address the issue calmly without placing blame. Gather the team to find a swift solution, and delegate tasks efficiently to minimise impact. Once the situation is under control, use it as a learning opportunity for the team to improve processes and prevent future crises.