When your program changes abruptly, clear and timely communication with your clients is crucial to maintain trust and satisfaction. Here are some strategies to help you inform your clients effectively:

• Send immediate notifications: Use email or SMS to quickly inform clients about the changes and what they can expect next.

• Provide detailed explanations: Clearly explain the reasons behind the changes and how they will benefit the clients in the long run.

• Offer alternatives or solutions: Suggest alternative options or solutions to accommodate clients' needs and minimize inconvenience.

How do you handle unexpected changes in your program? Share your strategies.