What are some key service benchmarks and indicators that you use and track?

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Guest service management is a vital skill for any business that wants to retain and satisfy its customers. But how do you measure and improve your service quality and performance? One way is to use and track some key service benchmarks and indicators that can help you evaluate your strengths and weaknesses, identify areas of improvement, and set realistic goals. This article will discuss useful service benchmarks and indicators that you can use and track in your guest service management.

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