What are some of the best practices for testing and evaluating tablet user experience?

1 Device Specifications

One of the first factors to consider when testing and evaluating tablet user experience is the device specifications, such as screen size, resolution, aspect ratio, brightness, contrast, color, touch sensitivity, battery life, performance, memory, storage, and connectivity. These specifications can affect how the tablet displays and runs the content, how responsive and accurate the touch input is, how long the tablet can be used without recharging, and how well the tablet connects to the internet or other devices. You should test and evaluate the tablet user experience on different devices with different specifications, and compare the results to identify any issues or gaps that need to be addressed.

2 Interaction Modes

Another factor to consider when testing and evaluating tablet user experience is the interaction modes, such as touch, gesture, voice, stylus, keyboard, or mouse. These interaction modes can affect how the user navigates, selects, inputs, or manipulates the content on the tablet, and how comfortable and efficient they are with the tablet. You should test and evaluate the tablet user experience with different interaction modes, and observe how the user adapts to them, how they affect the user's posture and grip, how they complement or conflict with each other, and how they suit the content and the task.

3 Context of Use

A third factor to consider when testing and evaluating tablet user experience is the context of use, such as location, time, environment, purpose, frequency, duration, or social setting. These context factors can affect how the user accesses, consumes, or creates the content on the tablet, and how they perceive and value the tablet. You should test and evaluate the tablet user experience in different contexts of use, and understand how they influence the user's behavior, preferences, expectations, needs, and emotions.

4 User Feedback

A fourth factor to consider when testing and evaluating tablet user experience is the user feedback, such as comments, ratings, reviews, surveys, interviews, or focus groups. These user feedback methods can help you collect qualitative data on the user's opinions, attitudes, feelings, motivations, frustrations, or suggestions regarding the tablet user experience. You should test and evaluate the tablet user experience with different user feedback methods, and analyze the data to identify the strengths and weaknesses of the tablet user experience, and the opportunities and threats for improvement.

5 Usability Metrics

A fifth factor to consider when testing and evaluating tablet user experience is the usability metrics, such as task completion rate, task completion time, error rate, error severity, satisfaction score, or retention rate. These usability metrics can help you measure quantitative data on the user's performance, efficiency, accuracy, satisfaction, or loyalty regarding the tablet user experience. You should test and evaluate the tablet user experience with different usability metrics, and benchmark the data to assess the quality and value of the tablet user experience, and the impact and ROI of your tablet design or choice.

6 Best Practices Summary

To summarize, testing and evaluating tablet user experience is a crucial process that can help you make informed and effective decisions about your tablet design or purchase. By following the best practices we discussed, such as considering device specifications, interaction modes, context of use, user feedback, and usability metrics, you can ensure that you deliver or enjoy a tablet user experience that is usable, useful, desirable, and valuable.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?