Last updated on Sep 16, 2024

What are the main differences and similarities between the Balanced Scorecard and the EFQM Excellence Model?

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Operational excellence is the ability to deliver value to customers and stakeholders consistently and efficiently. To achieve it, organizations need to align their strategy, processes, people, and culture with their vision and goals. Two popular frameworks that can help organizations measure and improve their operational excellence are the Balanced Scorecard (BSC) and the EFQM Excellence Model (EFQM). In this article, you will learn what are the main differences and similarities between these two frameworks and how they can benefit your organization.

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