Why let it hit you in the first place when you can prevent it? There are lots of technologies out there that can be utilized, AI, Machine Learning, Automation, Scripting, etc. Combine these technologies or create a platform that would predict future major failures in your network infra. Develop your people and train them so they can utilize these technologies. Invest. A lot of network outages also are caused by poor planning, lack of coordination, no prior testing before implementing in production. Looking into your current process particularly on Change Management and Project process and applying enough/proper scrutiny in every step would also significantly affect the success of any activity - therefore avoiding unnecessary outages.

When multiple network outages hit, it’s all about staying calm and strategic: 1. Assess: Identify which outages impact critical systems or major user groups. The CEO’s Wi-Fi beats the coffee machine every time. 2. Divide and Conquer: Assign tasks based on expertise and urgency—teamwork turns chaos into control. 3. Communicate: Regular updates with a dash of humor help manage expectations. “The network is down, but the memes will live on!” 4. Quick Fixes, Smart Moves: Apply temporary patches to restore functionality fast, then work on long-term resolutions after stabilizing. Once the network breathes again, analyze the root causes, refine your playbook, and celebrate with the team—because nothing builds resilience like learning and pizza!

I would say, split the team into two and one prioritises quick wins and another focus on longterm solutions Leadership should take care of comms while technical team should warroom

When facing multiple network outages, I would first analyze the impact of each outage, prioritizing the one causing the most significant disruption. Next, I would inform affected customers promptly, acknowledging the issue and sharing critical steps they can take to avoid further complications. Regular status updates would follow to ensure transparency and reduce uncertainty. My focus would remain on tasks that restore business continuity as quickly as possible, starting with systems critical to operations. Simultaneously, I would ensure the team is aligned and escalating unresolved issues to the appropriate channels, minimizing downtime and addressing the root cause effectively.

When multiple network outages occur simultaneously, I prioritize tasks by first assessing the situation to identify affected areas and evaluate the impact of each outage. I then categorize outages as critical, high-priority, medium-priority, or low-priority based on their severity and business impact. Next, I address critical outages first, followed by high-priority outages, and allocate resources efficiently to resolve each issue. Throughout the process, I continuously monitor the situation, communicate with stakeholders, and re-evaluate priorities as needed to ensure the most critical outages are addressed promptly.

Assess the impact: Identify which outages are affecting the most users or critical services and tackle those first. Delegate responsibilities: Assign specific tasks to team members based on their expertise to expedite the recovery process. Communicate effectively: Keep stakeholders informed about the status of the outages and the expected recovery time. Use network monitoring tools: Leverage network monitoring tools to gain insights into the affected areas and identify the root cause of the outages. Document everything: Keep detailed records of the outages, the troubleshooting steps taken, and the resolution process for future reference.

Fix important network issues first, especially those that affect critical systems or many users. Also, deal with security threats right away.

If multiple network outages strike, then I will 1. Prioritize the job based on the impact: Short out first the most crucial tasks that has most impact to do. Based on the significance of each task I will prioritize the job. 2. Distribute the job based on individual expertise: If multiple most crucial tasks are shorted, then I will distribute the job among the team based on individual expertise. 3. Informed the stakeholders: Get in touch with the all the stakeholders and keep updated on the existing jobs status and probable completion status with existing challenges to handle their prospects. 4. Record all the action plan: Record all the actions that has taken to solve different issues and task completion for future challenges.