How do you improve your web conferencing etiquette and communication skills with a webcam and microphone?

1 Test your equipment

Before you join a web conference, make sure your webcam and microphone are working properly. Check the sound quality, the video resolution, the lighting, and the background. You don't want to waste time and frustrate others with technical issues or distractions. If possible, use a headset or earphones to reduce background noise and echo. Also, test your internet connection and close any unnecessary applications or tabs that might slow down your performance.

2 Dress appropriately

Even though you are not meeting in person, you still need to dress appropriately for a web conference. Choose clothes that are comfortable, professional, and suitable for the occasion. Avoid wearing anything too flashy, revealing, or distracting. Also, pay attention to your grooming and hygiene. You want to make a good impression and show respect to your audience.

3 Be punctual and prepared

One of the most important aspects of web conferencing etiquette is to be punctual and prepared. Join the web conference a few minutes before the scheduled time to avoid any delays or interruptions. Have your materials, notes, and questions ready. If you are the host, send a reminder and an agenda to the participants in advance. If you are a guest, confirm your attendance and review the agenda beforehand.

4 Follow the norms and rules

Every web conference has some norms and rules that you need to follow to ensure a smooth and productive session. For example, you should mute yourself when you are not speaking, use the chat function for questions or comments, raise your hand or use a signal to indicate when you want to speak, and avoid multitasking or doing other things that might distract you or others. You should also respect the time limit, the purpose, and the tone of the web conference.

5 Speak clearly and confidently

Your voice is your main tool for communicating your ideas and emotions in a web conference. Therefore, you need to speak clearly and confidently to engage your audience and convey your message effectively. Use a friendly and professional tone, avoid jargon or slang, and modulate your pitch and volume. Also, use pauses, emphasis, and questions to create interest and interaction. And don't forget to smile and show enthusiasm.

6 Use body language and eye contact

Your body language and eye contact can also enhance your web conferencing communication skills. They can help you express your attitude, emotions, and feedback in a non-verbal way. Use gestures, facial expressions, and posture to show your involvement, interest, and agreement. And look at the camera, not the screen, when you are speaking or listening. This will create a sense of connection and rapport with your audience.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?