How can problem solving skills be used to increase productivity in a kitchen?

1 Identify the problem

The first step in problem solving is to clearly define the problem and its root cause. A vague or inaccurate problem statement can lead to wasted time, resources, and energy. For example, if your problem is that your food is taking too long to reach the customers, you need to find out why. Is it because of a lack of staff, a faulty oven, a poor workflow, or a high demand? By asking the right questions and gathering relevant information, you can narrow down the problem and focus on the most important factors.

2 Generate possible solutions

The next step is to brainstorm possible solutions to the problem. Don't limit yourself to the obvious or conventional options. Think creatively and critically about how you can address the problem from different angles. For example, if your problem is a faulty oven, you can consider repairing it, replacing it, using another oven, adjusting the menu, or changing the cooking method. Write down as many ideas as you can and evaluate them based on their feasibility, cost, impact, and time.

3 Choose and implement the best solution

The third step is to select the best solution and put it into action. Compare the pros and cons of each option and choose the one that best meets your goals and criteria. Communicate the solution clearly and confidently to your team and assign roles and responsibilities. Monitor the implementation process and track the results. For example, if you choose to repair the oven, you need to contact the technician, inform the staff, adjust the cooking schedule, and check the oven's performance.

4 Evaluate and learn from the outcome

The final step is to evaluate the outcome and learn from the experience. Review the solution and its effects and see if it solved the problem or not. If not, identify what went wrong and what can be improved. If yes, celebrate your success and share your feedback. Reflect on what you learned from the problem and the solution and how you can apply it to future situations. For example, if you repaired the oven and it worked well, you can thank the technician, praise the staff, update the menu, and maintain the oven regularly.

Problem solving skills are not only useful for solving problems, but also for preventing them. By anticipating potential challenges, planning ahead, and being proactive, you can avoid or minimize many problems before they arise. To improve your problem solving skills, you can practice them regularly, seek feedback, learn from others, and use tools and techniques such as SWOT analysis, fishbone diagram, or PDCA cycle. By applying problem solving skills to your kitchen, you can increase productivity, quality, and customer satisfaction.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?