How can IMS and VoLTE improve customer satisfaction and retention?

1 What is IMS?

IMS stands for IP Multimedia Subsystem, a framework that enables the delivery of multimedia services over IP networks. IMS is based on 3GPP standards, and it can support various types of services, such as voice, video, messaging, presence, and conferencing. IMS can also integrate with other networks, such as Wi-Fi, fixed-line, or cable, to provide seamless access and roaming.

4 How can IMS and VoLTE reduce cost?

Another benefit of IMS and VoLTE is that they can reduce the cost of voice and data services for both operators and subscribers. For operators, IMS and VoLTE can lower the capital expenditure, as they can use the same network infrastructure for voice and data. They can also save on the interconnection fees, as they can use IP-based peering instead of circuit-switched connections. For subscribers, IMS and VoLTE can offer more affordable voice and data plans, as they can use the same data allowance for voice and data. They can also save on the roaming charges, as they can use Wi-Fi calling or local breakout.

5 How can IMS and VoLTE increase flexibility?

A third benefit of IMS and VoLTE is that they can increase the flexibility of voice and data services for both operators and subscribers. For operators, IMS and VoLTE can enable them to offer more innovative and customized services, such as voice over Wi-Fi, video over LTE, or voice over 5G. They can also leverage the cloud and virtualization technologies to scale up or down their network capacity and functionality. For subscribers, IMS and VoLTE can give them more choices and control over their communication preferences, such as selecting the best network access, switching between voice and video modes, or using multiple devices or numbers.