Here's how you can resolve conflicts between culinary managers and suppliers.

Yes, it is true that you must be someone with wisdom and insight to deal with suppliers and have the ability to keep up with them and leave a good impression on them through knowledge of things.

O diálogo é sempre a base de qualquer relacionamento. Inclusive profissional. Não adianta nada se existe um vácuo entre o interlocutor e o interlocutório, pois não irá existir a resolução e sim, criar maiores conflitos. Ter uma escuta ativa, ser cordial e empático é a solução para solucionar os problemas e resolver qualquer processo. Manter um relacionamento saudável com os seus parceiros é importante para manter a relação saudavel e um ambiente produtivo.

En cualquier relación, la comunicación es la piedra angular. Cuando surgen problemas entre usted y sus proveedores, es esencial entablar un diálogo abierto. Cree un espacio seguro para que ambas partes expresen sus preocupaciones sin juzgarlas. Escucha activamente y empatiza con su perspectiva. A veces, un simple malentendido puede convertirse en un conflicto, y una conversación clara y tranquila puede ser todo lo que se necesita para resolverlo. Recuerde, su objetivo es mantener una asociación productiva, así que aborde las discusiones con una mentalidad de resolución de problemas.

As with everything else we do the best way consistent open and honest communication. Do your research and know when to ask for specifics. the worst thing you can do is just say "give me bacon" you will likely get the most expensive and probably not the best bacon they have. but if you are still having issue after that don't feel locked in to one supplier. there and many out there who can get what you need.

La relación entre nuestros proveedores y empresas aunque puede resultar último e interesante, mantener una cierta tensión comercial, una buena relación y entendimiento nos puede ayudar en muchas ocasiones, no nos olvidemos que una buena relación con nuestros proveedores nos puede ayudar en momentos complejos o difíciles.

Uma boa comunicaçao nessa relação: fornecedor e restaurante, só se constroem a base de muita responsabilidade e profissionalismo. Pra chegamos nesse diálogo aberto, sincero e direto.

Effective communication serves as the cornerstone in any relationship, To navigate issues successfully, it's crucial to establish an environment conducive to open dialogue, free from judgment. Actively listening to the concerns of both parties and empathizing with their perspectives fosters understanding and promotes resolution. Often, conflicts stem from simple misunderstandings, which can be clarified through calm and clear conversations. Embracing a problem-solving mindset, rather than assigning blame, facilitates the exploration of mutually beneficial solutions. By prioritizing open communication and collaborative problem-solving, you can effectively manage conflicts with suppliers while preserving and strengthening the partnership

One of my experiences with a suppler came to a bumpy place with delivery times being to late in the day. They progressively got later and later. We took it all the way up through routing department to see what the problem could be. After a lot of digging, a driver was being told by another sales rep to go to his accounts first. The understanding was there with all the involved parties, except the driver, who had no idea of the consequences that were coming from his actions. We were able to resolve the issue with a new level of understanding and a lockbox with key for the drivers to make me the first stop on my delivery days.

Concordo! A clareza e a definição das expectativas de ambos, é um forte aliado para que a relação não se abale e não tenha vácuo na interpretação. Não só em relação à entrega, preços e formas de pagamento, mas também a definição da qualidade mínima esperada.

A todos nos pueden ocurrir percances que mermen nuestra capacidad de reacción y/o servicio y en la restauración en la mayoría de ocasiones hablamos de un genero volátil y caduco en el tiempo que en cierta medida tiene un alto coste, para nuestras empresas como para nuestros proveedores, por lo que siguiendo con el hilo del post anterior, una buena relación entre ambos nos sacará de muchos apuros, hemos de comprender las dificultades de nuestros colaboradores, pero manteniendo la seriedad como cliente exigente para no mermar la calidad y servicio de nuestra empresa

This is a practice I have used for a long time now. I believe it is as important to review vendors and staff alike. It is healthy and is a great way to know where everyone stands. With that being said reviews do need kudos with any critique that is said.

En la época en la que vivimos no podemos pretender cerrar tratos y/o compromisos de venta para un año vista, debemos mantener un constante control y mantener las reuniones o conversaciones que consideremos pertinentes para mantener la calidad, el servicio y el margen de costes acordados con nuestros colaboradores

Identify Key Stakeholder Establish Communication Channels Define Problem-Solving Procedures Agree on Mediation Process Document the Plan Training and Implementation

when internal efforts fall short in resolving conflicts, seeking the assistance of a third-party mediator can be beneficial. Acting as a neutral intermediary, they can guide discussions, clarify misunderstandings, and propose impartial solutions. Mediation often leads to mutually agreeable resolutions, safeguarding the business relationship and enabling you to concentrate on your core competency—managing culinary operations.

This is crucial for longevity and success. I have known most of my vendor for the better part of my career. They have taught me as well have learned from me. As relationship bonds grow the value of respect on each end is heightened. Less conflict and more direct understanding happens and the resolutions become virtually instant.

Concordo, longevidade e manter a relação com os fornecedores entrelaçados só facilita o trabalho de ambos. Demonstrar a importância dos nossos parceiros para o resultado final é de suma importância para ele entender o todo e não se desvincular, afinal ele é a base primária. Fazer ele se sentir incluído nas conquistas e nas criações. Não só exigindo de forma agressiva mas provando como um ingrediente pode fazer toda a diferença no resultado final.

If your supplier does not have the item you’ve requested; you need to at least ask for a replacement for the item that’s not in stock with another item of the same or similar value. Another thing is if a replacement is not possible; the chefs need to decide on a substitute menu item of equal or of better value. This will keep both parties happy without any misunderstanding.