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Riders catch a whiff of new $2K NYC subway scents: ‘Lavender with a hint of despair’

If you smell something, say something!

Two New York City subway stations are sporting fresh new scents thanks to diffusers installed by the Metropolitan Transportation Authority as part of a pilot program which aims to improve travels for straphangers, The Post has learned.

The Grand Avenue-Newtown station in Elmhurst and the Rockaway Avenue station in Bed-Stuy got the new Scent Marketing Inc. devices, which are attached to the ceilings near turnstiles, in August.

New scent diffusers installed in subway stations as part of a pilot program were praised by some and mocked by others. Helayne Seidman for NY Post
Scent diffusers have been installed in two Queens and Brooklyn subway stations in an attempt to improve the “station environment.” Helayne Seidman for NY Post

“Notice something different?” signs at the stations read. “There’s a fresh scent in this station. Take a deep breath and let us know what you think.”

Many people on social media choked on the suggestion to breath deep in the subways.

“Asking people to take a deep breath down there is just … weird!” one Reddit user who snapped a picture of the new sign wrote. “The smell was … just so bad, like poopurri with an undercurrent of rotting rat carcass.”

“Why can’t they spend money on actually helpful stuff,” others wondered, questioning the use of chemicals on top of already toxic subways fumes.

The devices cost up to $2,200 each, according to Scent Marketing’s website.

QR codes hanging in the stations lead to a two-question survey asking if riders noticed the “enhancements” and if they liked the scent.

Social media users poked fun at the new scent diffusers, which are being used to mask the smell of the subway. reddit
Some criticized the MTA for not spending money on more important transportation improvements. reddit
“Ah yes the fresh smell of ass,'” one Reddit user joked. reddit

The feedback has been “overwhelmingly positive,” an MTA spokesman said.

Some riders liked what they got a whiff of.

“It isn’t so bad,” one person commented. “The baby powdery scent actually completely consumes most other smells on the station level. The track level … that’s another story.”

“It smells so nice now — I wish every station had these,” Josephina Tavarez, 46, told The Post.

Josephina Tavarez, an employee at the nearby Queens Center mall, said the improved aroma at the Elmhurst station has made her commute much more pleasant. Helayne Seidman for NY Post

Tavarez travels from Astoria to the Elmhurst station five days a week for her job at the Queens Center mall. “The Steinway Street station needs one next!” she said.

“Everybody asks me about the smell, they’re so surprised by it,” said Nelson Victor, 52, a security guard at the Elmhurst station. He likened the aroma to fresh flowers.

Another MTA employee described attempts to spruce up the station with recent paint jobs and efforts to get homeless people out and into nearby shelters.

Nelson Victor, a security guard at the Grand Avenue station, said straphangers frequently inquire about the new smell. Helayne Seidman for NY Post
Victor, an Allied Universal security supervisor, said the new subway scent reminds him of flowers. Helayne Seidman for NY Post

Aside from cosmetic issues, the Queens station has been plagued with violence in recent years.

Earlier this year, a man was hospitalized after being struck with what appeared to be a hammer while exiting the Grand Avenue-Newtown station.

Last year, a shirtless man randomly attacked a straphanger with a chair and a scooter. In 2021, a man believed to be homeless was killed on the platform.

Signs at the Queens station, which was previously filled with homeless and plagued with violence, read, “We’re working to make your time in this station more pleasant.” Helayne Seidman for NY Post
The Rockaway Avenue station in Bed-Stuy and the Grand Avenue-Newtown station in Elmhurst got the scent diffusers in August as part of a pilot program. Paul Martinka

Other signs at the station read, “We’re working to make your time in this station more pleasant. We’ll be asking for your feedback soon.”

The MTA last year spent $64,495 on “improving station environment[s],” according to records.

The MTA is planning to spend up to $1 million in federal funds to study the mindset of the average fare evader, The Post reported last week, a move critics bashed as wasteful and hypocritical.